Turn shopper questions into orders, day and night.
MadAI adds a chat assistant that knows your products, prices, stock and policies. It recommends products with Add to cart, tracks orders after an email check and answers in your shopper’s language, day and night.
14-DAY FREE TRIAL · BILLED THROUGH SHOPIFY
90% off your first year.
For the first 50 Shopify stores, until 1 December 2026. It’s applied automatically when you choose a plan in the app.
- Yearly plans: 90% off the first year
- Monthly plans: 75% off the first 6 months
- 14-day free trial on every plan
- Ends 1 December 2026, or when 50 stores have joined
Recommends from your catalog, with Add to cart in the chat
Shoppers describe what they need and get product cards with photo, price, sizes and stock. They add to cart without leaving the conversation.
“Where’s my order?” answered, privately
MadAI checks the email used at checkout before it shares anything, then gives the status and tracking number. An order number alone gets nothing back.
Your policies, in your shopper’s language
Shipping, returns and sizing are answered from your own store pages. It replies in the language the shopper writes in, and the chat’s buttons come in seven languages.
Learns your store as soon as you install
Products, prices, stock and policy pages are read from Shopify. Switch the chat on in your theme editor, with no code, and see every chat, add-to-cart and order it brings in.
Looks like your store, and hands off to your team
Set the name, colour and opening message in your theme. When a question needs a person, your team replies from MadAI inside Shopify or gets it by email.
Live in three steps.
Choose by how many messages you get.
USD · BILLED THROUGH SHOPIFY · YEARLY = 10× MONTHLYQuestions
How does it get my products and policies?
From your Shopify store, read-only. It reads your products, prices, stock and policy pages when you install and refreshes them every day, so answers come from your store, not from the internet.
What happens when it doesn’t know?
It says so, offers to pass the question to your team and takes the shopper’s contact details. Your team can reply in the same chat from MadAI inside Shopify.
Will it share someone else’s order details?
No. It only gives order status and tracking after the shopper confirms the email used at checkout.
Do I need to edit my theme code?
No. MadAI is an app embed: you switch it on in the theme editor and choose its name, colour and opening message there.
How does billing work?
Through Shopify, on your Shopify bill. Every plan starts with a 14-day free trial, and uninstalling the app ends the subscription.