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MadAI India · WhatsApp-first

Every customer message, answered in seconds.

WhatsApp, Instagram, Google, email and your website in one inbox. MadAI answers from your own price list, pin-code coverage and policies — in English, Hindi or Hinglish — captures the lead, and passes the complex ones to your team.

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Or try it live ↓
Official WhatsApp Business API · Meta Tech Provider
WhatsAppInstagramGoogleFacebookGmail
Customer messages answered
How it works

The customer you lost never complained. They just messaged someone else.

Price of the sheesham dining set, delivered to 560102?
PRICE LIST · 2026SOURCE
Dining set · mango wood 4-seater₹32,000
Dining set · sheesham 6-seater₹48,500
Delivery · Bengaluru, above ₹25,000Free
The 6-seater sheesham set is ₹48,500, and delivery to 560102 is free. COD is available.
01 · ANSWERAnswered from your price list, not the internet.
RAHUL M. · WHATSAPP · 4:40 PM
Order was promised for Tuesday, still not delivered. This is the second time. Very disappointed.
UrgentDelivery · delayedNegative
CC
Assigned to Customer careReason: unhappy customer · full thread attached
HANDED OFF
02 · ROUTEThe hard ones reach a person, with the whole thread.
LEAD CAPTUREDWHATSAPP
NameAnanya S.
ProductDining set · sheesham
Pin code560102 · Bengaluru
ChannelWhatsApp
Est. value₹0
03 · CAPTUREEvery enquiry becomes a lead with a dollar value.
MOST ASKED · LAST 14 DAYSCUSTOMERS
COD available?41
Delivery to my pin code33
Size exchange21
Diwali offers18
Gap: no answer is set for “Diwali offers” yet.
04 · LEARNWhat customers keep asking, counted.
Product walkthrough

Watch one late-night message become a lead.

1:17 · CAPTIONED
Industries

The questions your customers ask most, already answered.

A D2C brand shipping across India · asked most
01Is COD available?
02Will it reach my pin code before Diwali?
03Can I exchange for another size?

COD, delivery and exchange questions are answered from your own policies, in English, Hindi or Hinglish. A late or damaged order goes straight to your team.

All ConversationsONLINE STORElive
Priya N.WHATSAPPAnswered
Bhaiya, COD hai kya? Pin code 411038.
Corporate orderWEBSITE CHATLead · ₹3,40,000
Need 200 gift hampers for Diwali, with our logo.
Deepak R.INSTAGRAM DMHanded to team
Order not delivered, tracking stuck since 3 days.
Kavya S.GOOGLE REVIEWReply drafted
Lovely quality, packaging could be better.
Every business here has a season

The season is when the inbox breaks.

The volume spike and the hiring freeze arrive together. MadAI is the extra shift you don’t hire, train and let go every year.

Aug – NovFestive and sale season“Will it reach before Diwali?”, bulk gifting, COD, exchanges
Nov – FebWedding season, year-end eventsGroup bookings, custom orders, venue availability
Jan – MarTax-saving deadline, renewals“Which documents?”, “is this 80C?”, claim status
Apr – JulSummer travel, admissions, ITR“Is my booking confirmed?”, fees and batches, document lists
Live demo · real AI

Don’t take our word for it. Ask it something.

MadAI running on three sample businesses. Ask what your customer would ask — in English or Hinglish. It answers only from each business’s own information.

Ask the design studio anything.Tap a question below, or type your own.
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Waiting for a question.
Pricing

Priced in rupees, confirmed on a short call.

Plans depend on the channels you connect and how many messages you get, so we confirm yours once we’ve seen your real volume. GST is extra, and WhatsApp conversation charges from Meta are billed at cost — no markup. Every plan starts with a 14-day free trial, set up with you.

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FAQ

Questions

Does it reply in Hindi and Hinglish?

Yes. MadAI replies in the customer’s language — English, Hindi, Hinglish and other Indian languages your customers write in.

Is it the official WhatsApp Business API?

Yes — the official WhatsApp Business Cloud API from Meta, so there’s no risk of your number being banned for using an unofficial tool. MadHawks is a Meta-verified Tech Provider.

Can it answer COD, pin-code and delivery questions?

Yes — from your own delivery rules, pin-code coverage and COD limits. When it doesn’t have the answer, it passes the chat to your team.

Will it reply without my approval?

Not unless you switch that on. By default every reply is drafted for your team to approve, and automatic replies can be turned on or off per channel.

How is it priced?

Plans are priced in rupees and confirmed after a short call, because they depend on your channels and message volume. GST is extra, and WhatsApp conversation charges from Meta are billed at cost. Every plan starts with a 14-day free trial.

How long does setup take?

Usually 1–3 working days after the demo. We connect your WhatsApp and Instagram and load your price list and policies with you before anything goes live.

Is my data kept separate and safe?

Yes. Every workspace is isolated. Your customers’ messages are never shared with another business, never sold and never used to train AI models.

Live on WhatsApp in a day.

Send us your price list and FAQs, connect your WhatsApp Business number, and watch a real customer message get answered. Then we connect Instagram, Google and the rest.

Book a demo